What feature enables organizations to create and manage identities within AEP?

The correct answer is identity resolution. This feature is essential in Adobe Experience Platform (AEP) as it allows organizations to create and manage customer identities by consolidating multiple identifiers into a single, unified profile for each customer. Through identity resolution, AEP leverages data from various sources to enhance the understanding of customer behaviors and preferences, contributing to more personalized experiences.

By effectively managing identities, organizations can ensure that they are not only accurately recognizing individual customers across different touchpoints but also enriching their profiles with relevant data. This leads to more effective targeting, marketing strategies, and improved customer engagement.

While the other options are important aspects of data management, they do not specifically focus on the creation and management of identities. Data governance pertains to the overall management of data availability, usability, integrity, and security, data mapping focuses on connecting different datasets, and data modeling involves structuring data representations for effective analysis. These functions support the data ecosystem but do not directly facilitate identity management as identity resolution does.