Which two components must match to accurately merge profile data in real-time customer profiles?

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To accurately merge profile data in real-time customer profiles, it is crucial for the identity value and namespace to match. The identity value represents a unique identifier for an individual or entity (such as an email address, phone number, or customer ID), while the namespace provides context to that identifier by categorizing it. For instance, the same email address can belong to different identity namespaces like "customer" or "subscriber."

When both the identity value and its corresponding namespace align, the system can effectively recognize that the profiles belong to the same individual, allowing for a more complete and coherent customer profile. This is particularly important in environments where multiple data sources may contribute to a single customer’s profile, ensuring that the data is merged correctly without duplication or misattribution.

Other options, while they may contain elements of customer data, do not inherently represent the necessary components for accurately merging profile data, as they do not provide the unique identification structure and context that the identity value and namespace do.

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